Skip to Content

Seller Policy

Clear rules for selling on Tafrico

Tafrico gives sellers a marketplace store, product listings, customer visibility, WhatsApp-led commerce support, and business tools. Sellers remain responsible for accurate listings, fulfilment, customer communication, and lawful trading.

Seller Packages

  • Starter Seller Package has the first 3 months free during the promotion, then renews at US$30/month.
  • Business Seller Package is US$75/month and includes 4 POS accounts, Business Seller Badge, priority search placement, enhanced analytics, and improved store visibility. Tafrico Business AI is optional at US$30/month.
  • Enterprise Seller Package is US$150/month and includes 8 POS accounts, Enterprise Seller Badge, featured placement, top priority search, priority support, advanced analytics, multi-branch support, monthly AI reports, and Tafrico Business AI included.
  • Additional POS Account is US$5/month each. Additional Staff Account is US$5/month each.
  • Legacy Marketplace Membership and legacy POS Staff packages are expired and kept only for existing sellers already on those packages.
  • Tafrico seller access is subscription-based only, with no marketplace commission charged to sellers.
  • Tafrico does not charge sellers commission on Tafrico Marketplace sales, walk-in customers, direct POS sales, existing customers, or sales generated from the seller's own marketing.

Seller Responsibilities

  • Provide correct business information during registration and keep contact details up to date.
  • Upload accurate product or service listings with clear names, prices, descriptions, images, and availability.
  • Manage inventory, pricing, delivery or collection arrangements, order fulfilment, and customer communication.
  • Respond to customer and Tafrico support messages promptly.
  • Do not list prohibited, misleading, counterfeit, unsafe, or unavailable products or services.

Tafrico Support

  • Tafrico may help sellers with onboarding, store setup guidance, marketplace visibility, quote requests, B2B RFQs, supplier directory visibility, customer messaging, and digital business solutions.
  • Tafrico may review seller activity, product quality, customer complaints, payment issues, and policy compliance.
  • Tafrico may pause, hide, or remove listings or seller access where policy, trust, fraud, payment, or customer safety concerns require action.
Create Buyer Account Sign in